Outsource the work — keep the control.
At Draidel, we help businesses optimize and delegate critical but time-consuming processes, so you and your team can focus on what matters most — growth and strategy. Our Business Process Outsourcing (BPO) solutions are designed to improve efficiency, reduce costs, and scale operations, without sacrificing quality or control.
What’s Included in Our Business Process Outsourcing Services?
✅ Sales & Lead Generation Support
We manage prospecting, lead qualification, and CRM updates, helping your sales team focus on closing deals — not data entry.
✅ Customer Service & Support Operations
We set up and manage customer service teams (email, chat, call support) to improve customer experience, retention, and satisfaction — tailored to your brand voice.
✅ Marketing Operations
We handle campaign management, CRM segmentation, email marketing execution, and reporting, so your marketing team focuses on strategy and content.
✅ Administrative & Back-Office Tasks
From data entry, invoicing, and scheduling to reporting and document management, we take care of repetitive tasks that slow you down.
✅ HubSpot & CRM Management
Our team maintains and updates HubSpot and other CRMs, managing properties, lists, workflows, sequences, and integrations — keeping your system clean and effective.
✅ Specialized BPO Teams
Need something specific? We build custom teams for your unique processes — including project management, HR support, and finance-related workflows.
Who Needs BPO?
🚀 Startups and Scaleups — Delegate operations while focusing on growth and product development.
🏢 SMBs and Enterprises — Optimize and streamline operations without growing internal teams.
📈 Companies Scaling Sales, Marketing, or Support Teams — Outsource repetitive work to stay lean and agile.
🧑💻 Agencies and Service Providers — Free up internal resources to focus on higher-value work.
Why Work with Draidel for BPO?
💡 Process-First Approach — We analyze and optimize your workflows before outsourcing — ensuring everything runs efficiently from day one.
🚀 Trained, Dedicated Teams — Our teams are professionally trained, scalable, and fully aligned with your processes and brand.
⚙️ Integrated with Your Tools — We work directly inside your platforms (HubSpot, CRMs, project management tools) for seamless collaboration.
📊 Transparent, Measurable Results — You get clear metrics, KPIs, and ongoing reporting, so you always know the impact.
